Built on SailPoint with MajorKey

Built on SailPoint with MajorKey

Source: YouTube · SailPoint · published Jan 22, 2026 · 25:31

Identity & Access Management
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Description

[BLUF] This Salespoint case study details the successful modernization of a large gaming customer’s identity program, migrating from IdentityIQ to Identity Security Cloud (ISC) to address complex state-by-state regulatory requirements and reduce manual provisioning by 80% 0:14.

Key Takeaways:
• The engagement addressed unique challenges in the gaming industry, specifically navigating disparate state-level regulations rather than federal mandates, which complicated compliance and licensing 0:38.
• Salespoint and partner Major Key executed a full migration from IdentityIQ to ISC, developing custom solutions for multi-account identity management and complex before-provisioning rules to handle decentralized Active Directory environments 0:48.
• The modernization significantly enhanced joiner-mover-leaver processes, automating previously manual tasks and reducing 5,000 monthly manual tickets by 80% within eight months 0:51.
• A parallel run strategy was employed to build stakeholder trust and ensure 100% success rates in terminations, transitioning the client from a culture of manual verification to automated confidence 1:45.
• Future roadmap items include expanding automation for certifications and segregation of duties, leveraging ISC’s core governance capabilities to mature the client’s identity security posture 3:00.

[Closing statement] This case study illustrates how leveraging ISC’s foundational governance and Salespoint’s modernization accelerators enables enterprises to overcome industry-specific regulatory hurdles and achieve rapid operational efficiency.

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Topic: Identity & Access Management. Commonly maps to: Identity and Access Management (IAM), Security Architecture and Engineering. Exact CISSP domains are assigned during generation.

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First 800 characters of the transcript

Hello and welcome to our built on saleoint series. I'm Neil Koy, senior vice president of global services here at Salepoint. In this series, we discuss identity security cloud product extensions, tools, and processes that leverage the Atlas platform. We deep dive into our client security goals with an aim to defend against today's identitycentric threats. Today I'm excited to be joined by Julie Arvis from Salepoint's 2025 delivery admiral partner Major Key to discuss a fascinating engagement with a large gaming customer. This customer needed a comprehensive solution to modernize their identity program in several key areas. The effort included a full modernization from IIQ to ISC, enhancing their existing joiner mover lever processes and ensuring secure application onboarding, all while adh…